Messages and communication

1

Replying to client messages

How to reply to client messages and why quick responses pay off.

2

Message attachments - photos and documents

How to send photos and documents in messages to clients.

3

Notifications about new messages

How message notifications work and how to customize them.

1

Creating message templates

How to create message templates to save time and ensure consistent communication.

2

Template variables - automatic data filling

List of template variables and how to use them for automatic data filling.

3

Automatic message sending - triggers

How to set up automatic message sending on confirmation, reminders, and other events.

4

Communication channels - email and SMS

When to send email, when SMS, and when both - practical guidance.

1

Studio communication settings

How to configure sender name, signature, and automatic studio messages.

2

SMS and email preferences - what and when to send

Recommended email and SMS settings for different message types and SMS costs.