Each team member has a role that determines what they can access in the studio panel. You don't need to give everyone full access - match the role to the person's daily duties.
Available roles
Owner
Full control over the studio - pricing, finance, team, settings, integrations, analytics. Can see and do absolutely everything. This is your role as the person who created the studio on the platform.
Manager
The owner's right hand. Manages bookings (approves, cancels, modifies), calendar (creates blocks, recurring rules), pricing, room listings, client messages, and team (can invite new members, but can't remove them). Sees financial reports and analytics but doesn't manage payouts.
Good for: the person responsible for daily studio operations, standing in for the owner.
Reception
On-site client service. Sees bookings, can do check-in (confirm client arrival), add notes to bookings, and reply to messages. Sees the calendar without the ability to edit blocks. Executes checklists and can create damage reports.
Good for: the desk person who greets clients, coordinates sessions, and is the first point of contact.
Technician
The technical person taking care of equipment and the room. Sees bookings and calendar (to know when the room is free and when repairs can happen), can add notes to bookings. Executes checklists and creates damage reports when they notice issues.
Good for: the person responsible for the technical condition of rooms, equipment maintenance, and minor repairs.
Cleaning
The narrowest role. Sees bookings and calendar (to know when the room is free for cleaning between sessions), executes cleaning checklists. Sees damage reports but cannot create them.
Good for: the person responsible solely for keeping rooms tidy.
How to choose a role?
Ask yourself one simple question: "What does this person need to do on a daily basis in the studio?"
- Do they need to reply to client messages? -> Reception or Manager
- Do they need to change prices or edit room listings? -> Manager
- Do they need to report equipment issues? -> Technician or Reception
- Do they only need to check off cleaning lists? -> Cleaning
- Do they need to do almost everything except finances? -> Manager
Team role vs. platform account
The team role is independent from the Booquela account. A client who books rooms at other studios can simultaneously be a manager at your studio. These are two separate contexts - booking rooms and managing a studio.
Start with a role that has fewer permissions and expand if needed. It's easier to add access than to take it away once someone has gotten used to the full panel. Changing the role is possible at any time.
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