How the role and permission system works

Every member of your team sees exactly what they need in the studio panel for their work - and nothing more. It's not about lack of trust, but about order and data security.

How does it work in practice?

When you invite someone to your team, you assign them a role (e.g., reception, technician, cleaning). The role automatically determines which panel sections that person sees and what actions they can take.

You don't need to manually configure each permission individually. Just choose a role - the platform handles the rest. Menu items, buttons, and sections that a given role doesn't have access to are simply invisible.

Examples from daily studio life

Agata works at reception. She greets clients, does check-in, and replies to messages. In the panel she sees:

• The booking list for today and upcoming days
• A check-in button for each booking
• Client messages with reply capability
• Checklists to complete
• Damage report form

She doesn't see pricing, finances, analytics, or team settings - because she doesn't need them for her work.

Marek is a technician. He takes care of equipment, fixes issues, and reports damage. In the panel he sees:

• Bookings (to know when the room is free for repairs)
• Calendar (to plan technical work)
• Checklists to complete
• Damage report form with ability to add photos

He doesn't see client messages, pricing, finances, or listing settings.

Kasia is a manager. She runs the studio day-to-day when the owner is busy with other things. She sees almost everything - bookings, calendar, pricing, messages, team, analytics, financial reports. The only things she doesn't see are payout management and removing team members - those stay with the owner.

Three layers of access control

1. Role - defines the main access scope (manager sees more than cleaning, technician sees more than cleaning but less than reception in terms of communication)
2. Room restriction - optionally, you can limit a person to specific rooms (e.g., Ania only cleans Room A, so she only sees checklists from Room A). More in the room restriction article.
3. Panel element hiding - the platform automatically hides menus, buttons, and sections that a given role doesn't have access to. The person doesn't even know they exist.

What if someone needs one extra permission?

Roles have predefined permission sets. You can't add a single permission to a role - e.g., give reception access to pricing without changing the role to manager. If reception needs functions only available to managers - change the role to manager. If that's too many permissions, talk to us through the contact form - we collect feedback and develop the platform.

Does the platform administrator see my studio?

Yes - the Booquela administrator has access to all studios on the platform. This is necessary for handling client reports, content moderation, and dispute resolution. The administrator doesn't interfere with daily management of your studio.